Starting a new business can be a long and complicated process. One of the most important first steps (and one that often gets set aside for later) is creating a recognizable brand that suits your business goals. Your brand should reflect your industry but should also set you apart as unique. It should be memorable, easy to say and spell and should appeal specifically to your demographic. Lastly, your brand should be available as a domain name.

Brainstorm: What are You Looking For in a Company Brand?

Because of how hard it is to get a simple domain name these days, your best bet is to attack the problem from the opposite side. Figure out how you want to present your company to the world. Are you fun and web 2.0 like Google or Mozy, or are you more traditional and neutral like Dell Computers or Verizon? Try to think from the perspective of your demographic. If your clients are teenagers, look at the successful businesses in that market. What are their names like? Take your time doing this research. The brand you choose will help shape your company, and once you start marketing, you won’t want to make any changes that could disrupt traffic or confuse consumers. Point is, if your business is successful (which it will be, obviously) you’ll be living with this brand for a long time. The energy you put into naming your company will pay off every single time you see the name in the paper or on your letter head, every time you say it on the phone. This is your business! You need to be proud of its name.

Start Searching for Domain Names

Once you have a solid sense of the scope of your business, start trying out domain names. Sure, many of your early choices will likely be taken, but you might be surprised. There are still many domains out there and if you know what you’re looking for, chances are good you’ll find one pretty fast. Aim for short and simple and remember your goals and demographic. Don’t settle for something too soon. Once you have a list of names you like, show them to friends. Ask people in your target demographic what they think: if the name is memorable and interesting, and if it would attract them to the company.

If you can see the name in lights, up on a billboard or behind home base, you’ve done your job.

In the last post we discussed the new changes in Google’s algorithm to favor older, faster sites. But what does that mean for you?  Well, as is always the case with Google’s changes, there are many ways you can optimize your site to take advantage of the new rules.

In addition to older, faster favoritism, Google is now a faster spider. GoogleBot is more robust, and can spider more information more quickly. This means, of course, that new content is more important than ever before. It also means newer products will likely appear in searches before older ones. This can present some problems but, overall, just remember: New=indexed.

Over the past few days, I have been researching what site changes need to be implemented to get TurnKey Internet to the top. I have learned that there are several changes that can improve rank under the new algorithm, though not all of them are easy or without some technical trickiness.  While reading over these suggestions, remember, the goal here is to maximize speed and take advantage of faster indexing. Of course, you also want to continue to add new content, but you already know that.

Make the most of Google Caffeine

1) Minimize CSS and Javascripts

This is pretty obvious but, by reducing file size, you can significantly increase your site speed.

2) Avoid Duplicate URLs

If you’re pulling the same content, there is no need to be duplicating the same URL. Each time the browser loads that content, it slows download speed.

3) Intelligently Paralyze Resource URLs

Use separate host names for all of your files—for example, CSS.yourdomain.com or images.yourdomain.com. By doing this you allow your browser to make simultaneous connections, increasing site download speed. But watch out for your javascript files. These need to be in the same location as your index file because many browsers won’t start rendering until the javascripts have executed.

4) Enable Compression

Enable mod_gzip or mod_decompress to, once again, speed up your site download.

5) Enable Caching

Make sure you have enabled caching and “last modified” tags to reflect updates. Make them available to search engines with HTTP headers.

6) Use a CDN for Graphic Intensive Sites

Using a CDN (Content Delivery Network) to host large images and other files. This will cache these files geographically. What you spend on CDN (which shouldn’t be much) should pay for itself with increased business from improved page rank.

While PageRank remains shrouded in mystery, each new update reveals new information we can all use to optimize our content. Remember, like with all legitimate hard work, improving rank takes time. But if you make these improvements now, you will be ahead of the curve and, with a little luck and some elbow grease, you can rise to the top of search results.

To your success!

As the latest round of Google’s algorithm changes take the Internet by storm, SEO marketers around the world are wondering what effect these changes will have on search results. Google’s primary metric, PageRank, named after its inventor, Larry Page, is extremely complex. The Wikipedia entry for PageRank demonstrates the lengths to which many great minds have gone to try and reverse-engineer the algorithm to figure it out: http://en.wikipedia.org/wiki/PageRank.  But, each new algorithm tweak Google reveals new hints about how it all works.

The latest update is called Caffeine and includes several new layers of complexity for the algorithm. It is rumored that caffeine will be taking into account website age and loading time. This will benefit those sites that are more established and faster, and will hurt newer and slower sites. Evidently, Google aims to reinforce good quality, reliable content, optimized for speed and built over time. This is consistent with Google’s mission of improving the overall search experience.

According to Wikipedia and Mashable, there are two key changes to consider:

1) Caffeine includes a massive speed increase. Search results will now be returned twice as fast as before.

2) Search results will be “blended,” including information culled from a wide variety of sources—press releases, images, video, news—along with traditional results.

While, as a marketer Google’s constant changes might drive me crazy, as a searcher, I appreciate the egalitarian nature of much of what they do. If marketers had the inside scoop, there would, undoubtedly, be millions of dollars invested by those who could afford it to manipulate search results to their own ends. This would be great for those businesses but, in the long run, it would ruin the user experience. When I run a search, I’m not looking for results paid for by wealthy companies, I’m looking results that best match my search terms. As our collective information bank, our massive online reference library, Google has a responsibility to the information above all else. As much as the business people among us might wish for it, as soon as money starts getting in the way of our free access to information, we no longer live in a free society.

As the Marketing Director here at TurnKey, it’s my job to keep up with all the social networking stuff the kids are doing these days. In all seriousness, social networking has had a real impact on how we do business. Since the very beginning of the company, TurnKey has been focused on the customer first. Adam Wills, our president, firmly believes that customer satisfaction is the single most important part of a successful business. I couldn’t agree more! So, when I came on last summer, my job was to facilitate our customer communication and to present TurnKey to the world as a company that cares about nothing more than keeping our customers happy.

Of course, these times being what they are, the logical first step was to set up accounts on all the social networks. I built our profiles and started posting company news and coupons, but quickly realized I wasn’t getting the kind of customer interaction I had hoped for. There are so many commercial enterprises out there vying for eyeballs nowadays and people are wary of befriending companies that might just end up spamming them.

I realized social networking works best for our business as an extension of our ticketing/contact system. By using Twitter and Facebook to respond to questions about our services, I engage our customers, help them out and encourage them to stay connected. When I do post the occasional coupon or special, the customers who have connected with us through the network in the past appreciate the notification because it comes on the heels of actual real human interaction. Nowhere does it say that being part of a company means you can’t make small talk or be friendly but so often in this virtual space, companies are all business. Of course it goes without saying that professionalism is important, but we are selling services to people, not machines. They are called social networks, after all. If you’re going to use them (and doesn’t everyone?) I think you should make an effort to really connect.

Anyhow, I’d like to give a shout to Facebook, Twitter and Myspace for facilitating our communication with our clients. You’ve given us great tools for understanding how we can be a better company!

If you would like to connect with TurnKey on the social networks, you can!

TurnKey on Facebook
TurnKey onTwitter
TurnKey on Myspace

Come tell us what you think, what you need and how we can better serve you! We’re all ears.