
We only use 100% enterprise-class servers, Cisco switches, and Juniper core routers owned by us and hosted in our own datacenter located in New York. Our network infrastruture is fully optimized and loaded with the latest firmwares to ensure stability, redundancy and secureity.
Colocation clients can utilize our wide range of choices of Linux or Windows, in just about every flavor possible. You can select the operating system (and control panel) options in the check out for your server. If you don't see the version or option you require, please Contact Us and let us know and we usually can accomidate any customized software request. We offer control panel installation, setup and licensing for cPanel, Plesk and DirectAdmin - as well as offer licensing for WHMCS (popular for web hosting companies), you can select these at check out.
We provide support for power issues, network issues and anything relating to the physical colocation of the server. You have access to reboot or rescue your server at any time through the TurnKey Internet Customer Care web site. We also offer Managed Service Plans, that you can choose at sign-up which include additional support elements such as hardening your server, setting up a firewall, troubleshooting and customizing server software components such as Apache, IIS, Mail, MySQL and anything part of the operating system. Depending on which pacakge or service plan you select, this may be included or a low cost optional upgrade.
We offer fully automated bare-metal backups via our R1soft backup system. Depending on which pacakge or service plan you select, this may be included or a low cost optional upgrade. the R1Soft baremetal CDP remote backup system offers full snapshot, versioning, roll-back and bare metal restore capabilities via an easy to use web interface for secure and fully automated access to your backups. Colocation clients are provided a free 25GB NAS (Network Attached Storage) you can use to backup to or store data on as well.
Colocation orders are provisioned within 1 to 3 business days once your order is placed, paid and approved by the billing department prior to 1 PM (EST). We do offer expedited emeregency provisioning in our order form if you need to move from your current provider today.
Yes -- a 30-day, no-questions-asked, money-back guarantee is available to all new customers.
We offer 110V and 220V service, with power capacity options that you can select at check out. Our base configuration includes 1/2 AMP @ 110V and you can add additional 1/2 AMP's for $15/month.
All major credit cards including VISA, MasterCard, American Express, Discover, VISA/MC debit cards. We also accept Paypal, Paypal e-Check, Moneybookers and Google Checkout.
While it may seem incredible to offer these amazing prices and discounts, the reality is, in the datacenter and cloud hosting business, the cost of electricity is the largest expense. With our new on-site solar power system, we produce much of our own energy, at a substantially reduced cost for power compared to traditional datacenters. Our other green technology investments, such as Smart Aisle precision cooling and Cold Containment Systems, provides 33% greater efficiency over traditional datacenters, further reducing our electricity utilization -- all adding up to a lower impact to the environment, and lower cost of providing the reliable services we deliver to you.
TurnKey Internet provides superior hosting performance at affordable prices, backed with bulletproof reliability and a 100% network uptime guarantee. We offer the latest in technology, including Green-based renewable power produced on-site at our green datacenter. We own and operate our own facility, datacenter, servers, routers, switches, and network. We are not resellers or wholesalers, so you are buying direct from the source, for superior value and service. TurnKey Internet is an A-rated, long-standing and trusted member of the Better Business Bureau of New York.