How do I configure PTR records (reverse DNS) for my IP's?
Colocation customers who
require a PTR record to be configured for their IP's must do so by
submitting a Support Desk ticket containing the appropriate
information. PTR records can only be configur...
- What is a Dedicated Server?
...ined by
TurnKey Internet in one of the TurnKey Data-Centers.
You have your own physical computer, dedicated to your business - your own
private hard drive, cpu, memory, and direct bandwidth connect...
- How exactly is my Colocated Server Connected?
...ecure VLAN of 5 or more usable IP's (including your private gateway address)
are assigned to your dedicated Cisco Catalyst 2950 Switch port, which your server can utilize.
A single power connecti...
- What is the limit on bandwidth usage?
We do not rate limit the bandwidth to your server. Your server is capable of
bursting to the full speed of its 100 Mbit Ethernet connection. Each server
package comes with a monthly bandwidth allotm...
- How is bandwidth usage measured?
Bandwidth is metered at the Cisco Catalyst 2950 switch port for both
incoming and outgoing data transfer to your server and data is recorded every
5 minutes. TurnKey Colocation offers 95th percenti...
- Will you install new software or hardware if we ship it to you?
Depending on your service package, we do include an hour of standard service administration with
your server and can add or even upgrade hardware in most cases. However, due to the
wide range of sof...
- Will you replace broken hardware if our server should fail?
Yes, depending on your service package we include an hour of standard service administration with
your server and can replace hardware. You will need to ship new hardware to us that
you wish to ...
- Does your service guarantee cover my hardware?
The TurnKey Colocation 100% Network Uptime (Service Level Agreement) covers
your network connectivity, and not your hardware. If your hardware should have issues,
you can ship replacement parts to...
- Do you offer disk and tape backups of my Colocated server?
Yes, Turnkey Colocation provides a FREE 10 Gigabyte disk sync service with
your colocated server. All TurnKey Disk Sync space is mirrored amongst 4 geographic
redundant datacenters - meaning in th...
- Do you offer firewall and load balancing services for Colocated servers?
Yes, TurnKey Colocation offers a wide range of Service Options and Upgrades. We can provide complete firewall protection and load balancing service to as many colocated servers as you need. Please con...
- What upgrade and options are available for Colocation service?
TurnKey Colocation offers a wide range of Service Options
and Upgrades ranging from geographic redundant backup solutions,
advanced firewall protection, load balanced server hosting, custom softw...
- What is a name server?
When using a domain name (for email, web hosting, and just parking a domain)
it must reside on a host computer, called a Domain Name Server (DNS). Domain
Name Servers are connected to the inter...
- How do I register my own Name Servers?
...st IP fields, enter the IP address you were assigned for
your TurnKey Internet virtual server or dedicated server. You should
just enter '1' I{ address here (even though there are multiple
f...
- Common Technology Terms Used in the Webhosting Business
...et (see ISP). Technically, xDSL would still be considered a dial-up
account since you don't have a dedicated wire for data transfer.
Disk Space (Storage Space)
Amount of hard disk space avai...
- What is a Virtual Private Server?
...ecurity and
cost savings over standard 'shared hosting' options of the past. Each VPS
acts like a dedicated server but shares hardware. Also known as a Virtual
Dedicated Computer, Virtual Dedicated...
- What is a Dedicated Server?
...ined by
TurnKey Internet in one of the TurnKey Data-Centers.
You have your own physical computer, dedicated to your business - your own
private hard drive, cpu, memory, and direct bandwidth connect...
- How does a Virtual Private Server Work?
Each virtual private server looks and behaves exactly like a real dedicated server system, complete with your own set of unix init scripts, user logins, system processes, file-systems with unlimited ...
- What are the main differences between VPS and shared hosting?
...he
highest level of security, provided by a custom firewall and it's isolated
system much like a dedicated server. In addition, the VPS provides full root system access so you can
add additional ...
- What are the main differences between a VPS and Dedicated Server?
A remote web surfer can not tell a Virtual Private Server (VPS) from a
dedicated server. VPS servers provide the highest level of security just
like a dedicated server, complete with customiza...
- What is the best hosting plan for me?
Every business is different, and no one size fits all. Your decision boils
down to budget, performance and service. For new web sites on a budget,
that expect moderate volumes of traffic the T...
